General Terms of Use and Sale

Welcome to Ancrer.fr. By accessing our site or making a purchase, you agree to these General Terms of Use and Sale. We invite you to read them carefully.

1. Company Information

The website Ancrer.fr is published by the company Ancrer, registered under number 88348563300019, with its registered office located at 764 boulevard maréchal leclerc 06360 in Eze (FR)
Contact email: amelie@ancrer.fr

2. Purpose

These terms define the conditions of use of the site and the sales conditions applicable to the products offered by Ancrer.

3. Products and Services

  • Product description: We offer baby impression kits and other associated products. Each product is accurately described on our site.
  • Availability: Products are offered subject to available stock.
  • Customization: Certain offers include the personalization of impressions.

4. Orders

  • Process: Orders are placed online through the site. Once the order is confirmed, a confirmation email is sent.
  • Prices: Prices displayed are in euros and include all applicable taxes (VAT included). Shipping costs are indicated before order confirmation.
  • Payment: Payments are secured and can be made via [credit card, PayPal, Apple Pay].

5. Delivery

  • Delivery areas: We deliver to mainland France, Europe.
  • Timeframes: Delivery times are indicated at the time of ordering and may vary depending on your location.
  • Shipping costs: Costs depend on the product purchased, weight, destination, and selected carrier.

6. Right of Withdrawal

  • In accordance with applicable legislation, you have a period of 14 days from receipt of the products to exercise your right of withdrawal.
  • Exceptions: Personalized products made on-site are neither exchangeable nor refundable.
  • To exercise this right, contact us at amelie@ancrer.fr mentioning your order number.

7. Warranties

All our products benefit from the legal guarantee of conformity and the guarantee against hidden defects, in accordance with articles L217-4 and following of the Consumer Code.

8. Liability

  • Use of the site: We cannot be held liable in the event of temporary malfunction or interruptions to the site.
  • Products: We guarantee the quality of our products, but are not responsible for their misuse.

9. Intellectual Property

All content (texts, images, logos, etc.) on the Ancrer.fr website is protected by copyright. Any unauthorized reproduction or use is strictly prohibited.

10. Personal Data

The processing of personal data is governed by our [Privacy Policy](link to your privacy policy). Your data is collected in accordance with the GDPR.

11. Disputes

In the event of a dispute, an amicable resolution will be sought before any legal action. Failing that, the competent court will be that of Nice (06 fr)

12. Amendments to the Terms of Use and Sale

We reserve the right to modify these terms at any time. The new terms will be published on this page and will take effect immediately.

13. Contact Us

For any questions regarding these General Terms, contact us at amelie@ancrer.fr