At ANCRER, our customers’ satisfaction is essential.
If you are not entirely satisfied with your purchase, you have a period of 14 days after receipt to return the product to us.

Return conditions:

• The product must be new, unused, and returned in its original packaging.
• Return shipping costs are the responsibility of the customer.
• After receipt and inspection of the returned product, the refund will be processed within 7 business days via the original payment method.

Return procedure:

Please contact us before any return at the following address: 📧 contact@ancrer.fr

We will provide you with the return address and the necessary instructions.