Privacy Policy

At Ancrer, we place great importance on protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect the information you provide to us when you visit our website ancrer.fr or use our services.

1. Data Collected

We collect only the data necessary to provide an optimal user experience. This data includes:

    • Personal information: Your first and last name, address, phone number, email address, etc., when you place an order or fill out a form.

    • Browsing data: IP address, browser type, pages viewed, and time spent on the site.

    • Transaction data: Payment details, order history.

2. Use of Data

The data collected is used to:

    • Process and ship your orders.

    • To contact you to answer your questions or send you information about our products.

    • To improve our website and personalize your experience.

    • Comply with our legal and regulatory obligations.

3. Data Sharing

Your personal data is not sold or shared with third parties for commercial purposes. However, we may share certain data with:

    • Third-party service providers: For payment processing, product delivery, or website hosting.

    • Competent authorities: If required by law.

4. Data Security

We implement technical and organizational security measures to protect your data from unauthorized access, loss, or disclosure. However, no method of transmission or storage over the Internet is completely secure. We are committed to promptly notifying users in the event of a data breach.

5. Your rights

In accordance with applicable law (including the GDPR for European users), you have the following rights:

    • Access your personal data.

    • Request the correction or deletion of your data.

    • Object to the processing of your data.

    • Request data portability.

    • Withdraw your consent at any time.

To exercise these rights, please contact us at[your email address].

6. Cookies

Our website uses cookies to:

    • Improve your browsing experience.

    • Measure website performance.

    • Offer customization features.

You can manage your cookie preferences in your browser settings.

7. Changes to this policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page along with the date of the update.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

    • By email: amelie@ancrer.fr