At ANCRER, customer satisfaction is our top priority.
If you are not completely satisfied with your purchase, you have 14 days from the date of receipt to return the product to us.

Return Policy:

• The product must be new, unused, and returned in its original packaging.
• The customer is responsible for return shipping costs.
• Once we have received and inspected the returned item, we will issue a refund within 7 business days via the original payment method.

Return procedure:

Please contact us at the following address before returning any items: 📧 contact@ancrer.fr

We will provide you with the return address and the necessary instructions.