Terms and Conditions of Use and Sale

 

Welcome toAncrer.fr. By accessing our website or making a purchase, you agree to these Terms and Conditions of Use and Sale. We encourage you to read them carefully.

1. Company Information

TheAncrer.frwebsite is published by Ancrer, a company registered under number88348563300019, with its registered office located at 764 Boulevard Maréchal Leclerc, 06360 Eze (FR)
Contact email: amelie@ancrer.fr

2. Purpose

These terms and conditions set forth the rules for using the website and the terms of sale applicable to the products offered byAncrer.

3. Products and Services

  • Product Description: We offer baby handprint kits and other related products. Each product is described in detail on our website.
  • Availability: Products are available while supplies last.
  • Customization: Some offers include custom engraving.

4. Orders

  • Process: Orders are placed online through the website. Once the order is confirmed, a confirmation email is sent.
  • Prices: The prices listed are in euros and include all applicable taxes (tax included). Shipping costs are displayed before the order is confirmed.
  • Payment: Payments are secure and can be made via[credit card, PayPal, Apple Pay].

5. Delivery

  • Delivery areas: We deliver tomainland France and Europe.
  • Delivery times: Delivery times are indicated at the time of ordering and may vary depending on your location.
  • Shipping costs: Shippingcosts depend on the product purchased, its weight, the destination, and the selected carrier.

6. Right of withdrawal

  • In accordance with applicable law, you have14 daysfrom the date of receipt of the products to exercise your right of withdrawal.
  • Exceptions: Customized products made on-site are neither exchangeable nor refundable.
  • To exercise this right, please contact us at amelie@ancrer.fr and include your order number.

7. Warranties

All our products are covered by the legal warranty of conformity and the warranty against hidden defects, in accordance with ArticlesL217-4 et seq. of the French Consumer Code.

8. Responsibilities

  • Use of the Site: We cannot be held liable for any temporary malfunctions or interruptions to the site.
  • Products: We guarantee the quality of our products, but we are not liable for any misuse of them.

9. Intellectual Property

All content (text, images, logos, etc.) on theAncrer.frwebsite is protected by copyright. Any unauthorized reproduction or use is strictly prohibited.

10. Personal Data

The processing of personal data is governed by our [Privacy Policy](link to your privacy policy). Your data is collected in accordance with the GDPR.

11. Disputes

In the event of a dispute, an amicable resolution will be sought before any legal action is taken. Failing that, the competent court shall be the Court of Nice (06 FR).

12. Changes to the Terms of Use/Terms and Conditions

We reserve the right to modify these terms at any time. The new terms will be posted on this page and will take effect immediately.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us at amelie@ancrer.fr